LDAP - Root exception is java.net.ConnectException

[smunro]

Support,

Last week our Parabuild had a system error noted below. Following this error a service restart was issued as the Web UI was not accessible via a browser. After restart the interface was accessible however the LDAP connection is not working and giving the following error:

Cannot authenticate. Error message:[Root exception is java.net.ConnectException: Connection timed out: connect]]

I ran Wireshark and traced the network exchange with the LDAP server while testing the build manager LDAP configuration. The exchange is successful between the build manager and the ldap server. I see the bind, search, and response. I also tested the interface with an LDAP tool and saw no issues.

I re-installed the same version of Parabuild and this did not correct the issue.

Build manager is Windows Server 2008.

Please advise on getting LDAP working again. No server changes were made to cause this issue.

Thank you

#Parabuild Error
#Fri Mar 23 07:56:23 PDT 2012
error.description=java.lang.ArrayIndexOutOfBoundsException\: -59
error.level=1
error.product.version=Viewtier Parabuild 4.0.60 01 Jun 2011 11\:02 15652 build 1902
error.http.status=500
error.time=03/23/2012 07\:56\:23\:295 PDT
error.subsystem=User interface
error.details=java.lang.ArrayIndexOutOfBoundsException\: -59\r\n\tat net.sf.hibernate.impl.SessionFactoryImpl.get(SessionFactoryImpl.java\:255)\r\n\tat net.sf.hibernate.impl.SessionFactoryImpl.getQuery(SessionFactoryImpl.java\:288)\r\n\tat net.sf.hibernate.impl.SessionImpl.getQueries(SessionImpl.java\:1572)\r\n\tat net.sf.hibernate.impl.SessionImpl.iterate(SessionImpl.java\:1602)\r\n\tat net.sf.hibernate.impl.SessionImpl.iterate(SessionImpl.java\:1592)\r\n\tat net.sf.hibernate.impl.SessionImpl.iterate(SessionImpl.java\:1584)\r\n\tat viewtier.autobuild.configuration.x.iterate(x.java\:29)\r\n\tat viewtier.autobuild.security.SecurityManager$35.a(SecurityManager$35.java\:2)\r\n\tat viewtier.autobuild.configuration.ConfigurationManager.a(ConfigurationManager.java\:175)\r\n\tat viewtier.autobuild.security.SecurityManager.e(SecurityManager.java\:201)\r\n\tat viewtier.autobuild.webui.LoginPage.y(LoginPage.java\:58)\r\n\tat viewtier.autobuild.webui.LoginPage.b(LoginPage.java\:63)\r\n\tat viewtier.autobuild.webui.common.BasePage.a(BasePage.java\:136)\r\n\tat viewtier.service.dispatch.g.a(g.java\:68)\r\n\tat viewtier.service.dispatch.g.b(g.java\:184)\r\n\tat viewtier.service.dispatch.g.b(g.java\:160)\r\n\tat viewtier.service.dispatch.d.c(d.java\:29)\r\n\tat viewtier.service.dispatch.d.a(d.java\:44)\r\n\tat viewtier.dispatch.DispatcherServlet.doGet(DispatcherServlet.java\:6)\r\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java\:696)\r\n\tat viewtier.autobuild.webui.UIServlet.service(UIServlet.java\:2)\r\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java\:809)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java\:200)\r\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java\:146)\r\n\tat org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java\:209)\r\n\tat org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java\:596)\r\n\tat org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java\:433)\r\n\tat org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java\:948)\r\n\tat org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java\:144)\r\n\tat org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java\:596)\r\n\tat org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java\:445)\r\n\tat org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java\:594)\r\n\tat org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java\:433)\r\n\tat org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java\:948)\r\n\tat org.apache.catalina.core.StandardContext.invoke(StandardContext.java\:2358)\r\n\tat org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java\:133)\r\n\tat org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java\:596)\r\n\tat org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java\:118)\r\n\tat org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java\:594)\r\n\tat org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java\:116)\r\n\tat org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java\:594)\r\n\tat org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java\:433)\r\n\tat org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java\:948)\r\n\tat org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java\:127)\r\n\tat org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java\:596)\r\n\tat org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java\:433)\r\n\tat org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java\:948)\r\n\tat org.apache.catalina.connector.http.HttpProcessor.process(HttpProcessor.java\:994)\r\n\tat org.apache.catalina.connector.http.HttpProcessor.run(HttpProcessor.java\:1105)\r\n\tat java.lang.Thread.run(Unknown Source)\r\n

[support]

Based on the exception above, it looks like your Parabuild database is broken. You need to restore your Parabuild from a back up.

Slava